Leading in Chaos

June 11, 2020


Throughout the Covid-19 pandemic, companies have been experiencing major shifts in the way they manage their people and their productivity relative to the chaos. When uncertainty and fear are rampant, discussions and focus on productivity and outcomes aren’t naturally top of mind for employees. Studies show that 55 percent of companies fear that a decrease in
productivity will be a major downfall during the Covid-19 crisis. However, numbers show that 88 percent have experienced heightened engagement among employees due to the recent
resurgence of focus on employee needs. Rather than overstepping employee needs and
concerns, companies are focused on what employees need to thrive- and it’s working.
Given these circumstances, how should employers continue to engage and nurture employees
while increasing productivity, engagement and performance?

1. Options. Companies must decipher what motivates their employees and what personal
requirements are necessary for employees to be engaged and have higher levels of
productivity. This includes understanding how employees like to work. During this time,
many employees no longer have a separation between their place of work and their
home- it is one and the same. By providing flexible work options and the infrastructure
for a work life balance that is suited for the employees, companies can increase
engagement and productivity, even in these uncertain times.

2. Talents. Identify the roles available and what skills and talents are necessary to be
successful in them. If there are new skills that need to be acquired, work to fill in the
gaps with other complimentary skills and necessary training or resources. Be proactive
in identifying blind spots and red zones between what is required of the role and the
current talent abilities.


3. Professional Cohesion. Although skill and talents are a requirement for productivity, they
are not all that is required to form a winning team. Successful teams must have high
levels of trust and synergy to perform at their best. By pairing complementary skills and
competencies with high levels of trust, teams can increase productivity and continue
working at high performance levels.

4. Social Cohesion. As a cornerstone of building trust, teams must be enabled to connect
and bond in the era of “social distancing.” When physically working in an office together,
these connections can be easier to create through face to face interaction and
recognition. In this time of virtual connection, new strategies and tools must be
developed to enable employees to connect and bond in a way that creates social
cohesion and deeper trust. In these cases, we would consider these teams to be socially
distant, but not emotionally distant.

5. Develop. When a company works to develop their employees, they send the message
that they are invested in their people for the long term. In a time of great uncertainty and
fear, employees must trust that their employers have their best interest in mind and
show some long term stability. Employee growth and development is necessary in any
business climate, especially in one as volatile as this.


It is important to remember that “managing” people is an outdated concept of the past. To
unlock higher levels of performance, productivity and fulfillment, employees must be treated with value and care. To build a truly successful workforce, employees must rather be enabled,
engaged and inspired by leadership. This process takes time and care, but is well worth the





Sam is the President and founder of CompTeam.

His core focus is leading companies through transformational change by optimizing talent initiatives with reward programs to achieve long-term strategic objectives.  Sam’s diverse experience includes the design and optimization of performance-driven variable compensation plans for executive, sales and core employee populations of growing companies. Prior to founding CompTeam, Sam has worked in compensation functions of notable firms such as BlackRock,  McKesson and Automatic Data Processing (ADP).

Sam is a global certified compensation consultant (CCP, GRP) with over 15 years of experience in Total Reward Strategies.




If you are looking for more ways to enable, engage and inspire your employees, reach out to
sam@compteam.net to discuss further options and steps.



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